Appointments

Regular

Standard appointments are scheduled for 15 minute intervals. It is usually only possible to deal with one problem in that time.

If you think you will need more time please remember to book a longer appointment, which will incur an extra fee. For long term medical problems it is helpful if you could book 2-3 days ahead.

We make every effort to run to time but on occasion unexpected emergencies or a consultation running over time will cause delays.

Urgent

If you are acutely unwell please ring the receptionist and ask to speak to the nurse who will make arrangements. We reserve a small number of same day appointments for patients who become unwell on the day.

Repeat Prescriptions

You need to allow up to 36 hours for repeat prescription requests.

We are happy to provide repeat prescriptions for certain stable ongoing conditions. You will be required to see your Doctor for a review at regular intervals to ensure your conditions are monitored properly to improve your health. Please state whether you will be picking the script up, or provide the name of your preferred pharmacy for e-mailing script out.

House Calls

House calls are available in some circumstances, and are arranged by contacting the nurse. There is a house call fee to cover both travel and the extra time involved.

Nurse Consultations

Nurse consultations are available by appointment. Services covered include immunisations (including travel and influenza vaccinations), dressings, ear syringing, cervical smear tests, liquid nitrogen treatment, blood pressure follow up, diet and health education and others. Nurses consultation fees apply.

Dressings

There is a dressing fee to cover the cost of materials and the nurse's time.

Lab Results

We endeavour to contact you with any abnormal results via text or phone, and to arrange follow-up and action if needed. Normal results are not routinely notified but you are welcome to phone the nurse for any of your results.